Frequently Asked Questions

Q: What is a Chat Shepherd chatbot?

A: A Chat Shepherd chatbot is a digital assistant designed to interact with your church community through your website. It can answer questions, provide information, and facilitate various church-related activities such as prayer requests, donations, and event notifications.

Q: How does a chatbot benefit my church?

A: Chatbots offer 24/7 assistance to your congregation, enhance engagement through interactive communication, streamline administrative tasks, and provide a modern touchpoint for members and visitors alike.

Q: Is the chatbot difficult to set up?

A: Not at all. We handle the setup process for you, ensuring a smooth integration with your existing systems. Our team will guide you through every step, making it hassle-free.

Free Trial and Pricing

Q: How does the 14-day free trial work?

A: The free trial gives you full access to the chatbot's features without any commitment. It's a risk-free way to evaluate how the chatbot can serve your church.

Q: What happens after the free trial?

A: After the trial, you can choose to subscribe to one of our service plans. There's no obligation to continue, and we'll provide all the information you need to make an informed decision.

Q: How much does it cost after the free trial?

A: We offer two main service plans: the Guardian Plan at $100/month and the Archangel Plan at $200/month. There's also a one-time setup fee of $500 for customizing your chatbot.

Customization and Features

Q: Can the chatbot be customized to my church's needs?

A: Absolutely. Our chatbots are highly customizable, from the tone of voice to specific functionalities like scripture quoting and donation processing.

Q: Will the chatbot be able to quote scripture?

A: Yes, the chatbot can be programmed to quote scripture and provide spiritual guidance based on your church's teachings.

Q: Can the chatbot handle donations?

A: Yes, our chatbots can facilitate secure donation processing, making it easier for your congregation to contribute to your church's mission.

Support and Assistance

Q: What kind of support will I receive?

A: Depending on your chosen service plan, you'll receive standard or priority support. Our team is dedicated to assisting you with any questions or issues you may encounter.

Q: Can I change my service plan later?

A: Yes, you can upgrade or downgrade your service plan at any time to better fit your church's evolving needs.

Security and Privacy

Q: How secure is the chatbot with sensitive information?

A: Security is a top priority for us. Our chatbots use industry-standard encryption and data protection practices to ensure all information is handled securely.

Q: Will my church's data be private?

A: Yes, we respect the privacy of your church and its members. All data is kept confidential and used only to improve the chatbot's interaction with your congregation.